The following is a guest post from American Airlines CU’s Kumar Muthukumar:
Dave Lieber, the Watchdog Columnist for the Fort Worth Star Telegram was the guest speaker at our recent Fort Worth Chapter of Credit Unions monthly meeting. The title of his key note address was: “Why Americans Hate Their Banks But Don’t Know Enough to Love Their Credit Unions”
Dave had a lot to say in praise of credit unions. He said he receives hundreds of customer service complaints mostly from utility companies and banks. So far, no one has approached him seeking his help to redress an issue or complaint related to a credit union! He jokingly said that that was bad for his business!
Dave also said he now understood why it was called BANKruptcy and not CREDITUNIONruptcy! That had the crowd roaring!
But on a serious note, Dave warned us to be on the lookout for scammers. He walked us through his five commandments for avoiding scams or if you ever become a victim of one, how to extricate yourself from it. His book, Watchdog Nation, teaches you tips, tools and strategies to bite back when businesses and scammers do you wrong.