“REAL Solutions helps credit unions open their doors to new market places and their occupants. These may be existing members or new members, but they are people who have been ill-served or under-served with inappropriate or expensive products and services. REAL Solutions encourages and assists with product incubation within credit unions to design the right products for various financial needs. Whereas each credit union is unique and may have unique needs, the greatest benefit from REAL Solutions is the spirit of collaboration that evolves that enables all credit unions to share successes and lessons learned.”
Nancy Pierce, Ph.D., is the President of Tipton Research Group in Kansas City, Missouri, which provides research and consulting services to the credit union industry. She is a 25-year veteran of the credit union industry and served as president of Mazuma Credit Union in Kansas City and Chairwoman of both the Missouri Credit Union Association and the Credit Union National Association.
Following her retirement from Mazuma Credit Union, Pierce received her Ph.D. in Consumer and Family Economics from the University of Missouri – Columbia in 2004. She is currently serving as a Field Coach for the National Credit Union Foundation’s REAL Solutions program in Missouri, Kansas, and New Mexico. Pierce is particularly impassioned about helping modest means households build wealth and financial security.